After six (6) unsuccessful login attempts, the User’s account will be locked.
After six (6) unsuccessful login attempts, the User’s account will be locked. The account will automatically unlock after a 5-minute timeout limit is reached or if unlocked by a user with User management privileges.
To manually unlock an account, execute the following steps as a user with the User management permissions:
- From the ZeroLock® Management Console (ZMC) dashboard go to Manage Users | Users.
- Select the locked account by checking the box next to the ID number.
- From the Actions drop-down menu select ‘Unlock User’.
- The account is immediately unlocked.
