Activating Two-Factor Authentication (MFA) on a ZeroLock® Account

Securing users accounts with Multifactor Authentication.

    Securing our customers' data is our highest priority, so the ZeroLock® Management Console (ZMC) offers two-factor authentication.

    1. Click the drop-down arrow next to the user icon.
      Step_1_Click Drop Down Menu_KB

    2. In the drop-down menu, click Manage Account.
      Step_2_Manage Account


    3. On the screen that appears after selecting Manage Account, click Set Up MFA.
      1. You will need to install a two-factor app (e.g., Google Authenticator or Microsoft Authenticator) on your phone for the next step.  The account in your two-factor app will be labeled: ZeroLock API

      Step_3_Set Up MFA button

    4. Selecting Set Up MFA generates the following screen.  Scan the barcode with your phone.  Your authenticator app will generate a code which you will enter into the Test MFA Token box.
    5. Click the Test Token button and you are done setting up the MFA token.  
    Step_4_Scan QR Code

    When logging into the ZeroLock Management Console, enter your Username and Password, click Log In, then enter the MFA code from your app when prompted.